Welcome to Tribe by Shringar. These Terms of Service ("Terms") govern your access to and use of www.tribebyshringar.com, including all products, services, features, and content available through our website.

By accessing our website or placing an order with Tribe by Shringar, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our website or purchasing our products.

Our online store is powered by Shopify, which provides the secure e-commerce platform that enables us to offer our handcrafted jewellery collections to customers worldwide.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or have obtained permission from a parent or legal guardian. You agree to use this website only for lawful purposes and in accordance with applicable laws and regulations.

2. About Tribe by Shringar

Tribe by Shringar is a luxury jewellery brand specializing in handcrafted 92.5 Hallmarked Sterling Silver Jewellery inspired by Indian heritage and timeless craftsmanship.

3. Product Information

We strive to ensure all product descriptions, photographs, dimensions, and pricing are accurate.

However:

• Slight variations in colour, texture, stone placement, enamelling, pearl arrangement, or finish may occur due to handcrafted production.
  
• Product images may appear different depending on your device screen settings.
  
• These natural variations are not considered manufacturing defects.
  

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices are inclusive of applicable taxes where required.

We reserve the right to modify product prices without prior notice.

In the event of an obvious pricing error, we reserve the right to cancel or refuse the affected order.

5. Orders

Once your order is placed, you will receive an order confirmation via email.

Order confirmation does not constitute final acceptance.

We reserve the right to:

• Accept or decline any order
  
• Cancel fraudulent or suspicious orders
  
• Limit quantities purchased
  
• Request additional verification before processing
  

If payment has already been received for a cancelled order, a full refund will be processed.

6. Product Availability

While we make every effort to keep our inventory updated, product availability cannot always be guaranteed.

Some jewellery pieces may be:

• Ready to Ship
  
• Made to Order
  
• Limited Edition
  

If a product becomes unavailable after an order is placed, we will contact you regarding replacement options or issue a full refund.

7. Payments

We accept secure payments through trusted payment gateways available on Shopify.

Accepted payment methods may include:

• UPI
  
• Credit Cards
  
• Debit Cards
  
• Net Banking
  
• Wallets
  

Payment information is processed securely by certified payment providers.

We do not store your complete payment details.

8. Shipping

Shipping timelines vary depending on product availability and delivery location.

Estimated delivery dates are provided for guidance only and are not guaranteed.

Customers are responsible for providing accurate shipping information.

Additional customs duties or import taxes for international orders are the responsibility of the customer.

9. Returns & Refunds

Returns and refunds are governed by our dedicated Returns & Refund Policy.

Customers are encouraged to review this policy before placing an order.

10. Jewellery Care

Our jewellery is crafted with premium materials and requires proper care.

We recommend:

• Store jewellery in a dry place.
  
• Avoid perfumes and chemicals.
  
• Remove jewellery before swimming or exercising.
  
• Clean using a soft cloth only.
  

Improper handling may reduce the longevity of the jewellery.

11. Intellectual Property

All content available on this website, including but not limited to:

• Product images
  
• Videos
  
• Logos
  
• Brand name
  
• Website design
  
• Graphics
  
• Product descriptions
  
• Collections
  

is the exclusive property of Tribe by Shringar and is protected under applicable copyright and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. User Conduct

You agree not to:

• Violate applicable laws.
  
• Attempt unauthorized access.
  
• Upload malicious software.
  
• Interfere with website security.
  
• Submit misleading information.
  
• Impersonate another individual.
  
• Use automated tools to scrape website data.
  

Violation of these Terms may result in suspension or permanent restriction of access.

13. Third-Party Services

Our website may include links or integrations with third-party services including payment gateways, shipping partners, social media platforms, and Shopify applications.

We are not responsible for the policies or content of third-party websites.

14. Disclaimer

Our products and services are provided on an "as available" and "as is" basis.

While we strive for uninterrupted service, we cannot guarantee that the website will always operate without delays, interruptions, or technical errors.

15. Limitation of Liability

To the fullest extent permitted by law, Tribe by Shringar shall not be liable for:

• Indirect losses
  
• Incidental damages
  
• Business interruption
  
• Loss of profits
  
• Data loss
  
• Delays caused by shipping carriers
  
• Events beyond our reasonable control
  

Our maximum liability shall never exceed the purchase value of the product concerned.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Revised Terms become effective immediately upon publication on this page.

Your continued use of the website constitutes acceptance of any updated Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Udaipur, Rajasthan, India, unless otherwise required by applicable law.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Tribe by Shringar

🌐 Website: www.tribebyshringar.com

📧 Email: tribebyshringar@gmail.com
📞 Phone: +91 7232077787

📍 Udaipur, Rajasthan, India

20. Copyright

© 2026 Tribe by Shringar. All Rights Reserved.

All website content, including photographs, videos, product designs, graphics, logos, trademarks, text, and digital assets, is owned by or licensed to Tribe by Shringar. Unauthorized reproduction, distribution, or commercial use of any content without prior written permission is strictly prohibited.